Connectivity issues with some of the French IPs

Incident Report for Webshare Proxy

Resolved

This incident has been resolved.

Posted Feb 20, 2023 - 17:12 PST

Identified

We have identified the problematic IP ranges. You can replace any non-working IP ranges free of charge by following the steps below:

1) Navigate to Proxy Replace page (https://proxy.webshare.io/proxy/replace).
2) Click on the "Proxy is not available for more than 15 minutes" option.
3) Click "Save Changes" button.

Thank you for your patience and we apologize for any inconvenience this outage may have caused.

Posted Feb 20, 2023 - 14:19 PST

Investigating

We are currently investigating this issue.

Posted Feb 20, 2023 - 14:05 PST

This incident affected: Proxy Server.