All Systems Operational

About This Site

You can use this page to monitor Webshare services. Any service issues lasting longer than 5 minutes will be declared on this page.

Proxy Server ? Operational
90 days ago
99.98 % uptime
Today
Web Dashboard/API ? Operational
90 days ago
99.99 % uptime
Today
Home Page (www.webshare.io) ? Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance for Canadian IP Ranges Jan 28, 23:00 - Jan 29, 03:00 PST
We will be testing our redundant power fallback mechanism. During the maintenance period, we do not expect any outages to occur. If any outage occurs, we will revert back the testing and restore the services immediately. Potential outage time will be approximately 15-30 minutes.
Posted on Jan 24, 13:52 PST
Past Incidents
Jan 25, 2022
Completed - The scheduled maintenance has been completed.
Jan 25, 00:32 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 25, 00:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:00 PST
Scheduled - We will be undergoing planned maintenance for some of the European IP ranges. You may experience intermittent proxy connectivity issues with some of the IP ranges during this period.

If you experience connectivity issues, you can expect the issue to last up to ~5 minutes. You may experience up to 3 separate connectivity issue for any impacted proxy.
Jan 18, 21:45 PST
Jan 24, 2022
Resolved - This incident has been resolved.
Jan 24, 13:31 PST
Update - We are continuing to monitor for any further issues.
Jan 24, 13:13 PST
Update - We are continuing to monitor for any further issues.
Jan 24, 13:02 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 12:59 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 12:52 PST
Investigating - We are currently investigating this issue.
Jan 24, 12:47 PST
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Completed - The maintenance will not take place at the scheduled hours. Currently the maintenance is not rescheduled.
Jan 21, 11:50 PST
Scheduled - We will be testing our redundant power fallback mechanism. During the maintenance period, we do not expect any outages to occur. If any outage occurs, we will revert back the testing and restore the services immediately. Potential outage time will be approximately 15-30 minutes.
Jan 11, 20:24 PST
Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 20:47 PST
Scheduled - During the maintenance window, we will be performing emergency network maintenance inside the data center. We anticipate a maximum downtime of 1 hour for any given service within this maintenance window.
Jan 7, 13:55 PST
Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 09:20 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 19, 09:00 PST
Investigating - We are currently investigating this issue.
Jan 19, 08:30 PST
Jan 18, 2022

No incidents reported.

Jan 17, 2022
Resolved - This incident has been resolved.
Jan 17, 12:26 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 12:21 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 17, 12:17 PST
Update - We are continuing to investigate this issue.
Jan 17, 12:17 PST
Investigating - We are currently investigating this issue.
Jan 17, 11:33 PST
Jan 16, 2022
Resolved - This incident has been resolved.
Jan 16, 10:19 PST
Identified - We have identified the problematic IP ranges. You can replace any non-working IP ranges free of charge by following the steps below:

​1) Navigate to Proxy Replace page (https://proxy.webshare.io/proxy/replace).
​2) Click on the "Proxy is not available for more than 15 minutes" option.
​3) Click "Save Changes" button.

​Thank you for your patience and we apologize for any inconvenience this outage may have caused.
Jan 16, 07:02 PST
Update - We are continuing to investigate this issue.
Jan 16, 05:32 PST
Investigating - We are currently investigating this issue.
Jan 16, 05:02 PST
Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - This incident has been resolved.
Jan 11, 00:55 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 15:09 PST
Identified - We have identified the problematic IP ranges. You can replace any non-working IP ranges free of charge by following the steps below:

​1) Navigate to Proxy Replace page (https://proxy.webshare.io/proxy/replace).
​2) Click on the "Proxy is not available for more than 15 minutes" option.
​3) Click "Save Changes" button.

​Thank you for your patience and we apologize for any inconvenience this outage may have caused.
Jan 10, 13:23 PST
Investigating - We are currently investigating this issue.
Jan 10, 13:10 PST