USA Proxy Server Intermittent Packet Loss

Incident Report for Webshare Proxy

Resolved

This incident has been resolved. The root cause of the outage was underlying ISP failure on Los Angeles datacenter. The outage lasted between 00:33 to 01:42

Posted Jun 11, 2021 - 02:12 PDT

Update

We are continuing to monitor for any further issues.

Posted Jun 11, 2021 - 01:51 PDT

Monitoring

A temporary fix has been implemented. We are monitoring the results.

Posted Jun 11, 2021 - 01:41 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 11, 2021 - 01:24 PDT

Identified

We are currently investigating this issue. Majority of USA proxies are currently offline. Other regions are not impacted.

Posted Jun 11, 2021 - 01:03 PDT

Investigating

We are currently investigating this issue.

Posted Jun 11, 2021 - 00:34 PDT

This incident affected: Proxy Server.