Connectivity issues with some of the USA proxies
Resolved

This incident has been resolved.

Fri, Jul 7, 2023, 11:55 AM
(1 year ago)
·
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Fri, Jul 7, 2023, 11:55 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Fri, Jul 7, 2023, 11:45 AM(10 minutes earlier)

Identified

We have identified the problematic IP ranges. You can replace any non-working IP ranges free of charge by following the steps below:

​1) Navigate to Proxy Replace page (https://proxy.webshare.io/proxy/replace).​2) Click on the "Proxy is not available for more than 15 minutes" option.​3) Click "Save Changes" button.

​Thank you for your patience and we apologize for any inconvenience this outage may have caused.

Fri, Jul 7, 2023, 11:43 AM

Investigating

We are currently investigating this issue.

Fri, Jul 7, 2023, 11:00 AM(42 minutes earlier)