Connectivity issues with some of the French IPs

Resolved·Degraded performance

This incident has been resolved.

Tue, Feb 21, 2023, 01:12 AM

(3 years ago)

Affected components

Feb 20, 2023, 10:19 PM

Feb 21, 2023, 01:12 AM

Proxy Server

Updates

Resolved

This incident has been resolved.

Tue, Feb 21, 2023, 01:12 AM

Identified

We have identified the problematic IP ranges. You can replace any non-working IP ranges free of charge by following the steps below:

1) Navigate to Proxy Replace page (https://proxy.webshare.io/proxy/replace).2) Click on the "Proxy is not available for more than 15 minutes" option.3) Click "Save Changes" button.

Thank you for your patience and we apologize for any inconvenience this outage may have caused.

Mon, Feb 20, 2023, 10:19 PM(2 hours earlier)

Investigating

We are currently investigating this issue.

Mon, Feb 20, 2023, 10:05 PM(14 minutes earlier)